FAQ

Default solution folder, feel free to edit or delete it.

Can I Get Content Removed?
Q: Can I Get Content Removed From Site?   A: Yes, You can Always Submit A Ticket To Have Content Removed.
Mon, Jul 28, 2014 at 1:38 PM
How long does it take for a ticket to process?
Q: How long does it take for a ticket to process?   A: Typically in between 7-8 Hours, but within 24 Hours someone should get back with you, and withi...
Wed, Oct 14, 2015 at 1:00 PM
Can I Delete My Account?
Q: Can I Delete My Account?    A: At this time we do not delete accounts, however inactivity for an extended period of time will render your account ina...
Thu, Aug 21, 2014 at 10:41 AM
Have not received my validation email.
Q: Have not received my validation email?   S: Best step would be to check your spam or trash folders. It is common for registration confirmations and v...
Sun, Jan 18, 2015 at 8:57 AM
Cancelling Premium Membership
I: How to cancel my premium membership. A: If you would like to cancel your premium membership, please visit https://epoch.com as they are our billing a...
Mon, May 22, 2017 at 3:54 PM
Cannot Visit Community
I: Unable to visit the community.  When accessing the site or trying to log in. You may see an error message that states that “You are not able or allow...
Mon, May 22, 2017 at 4:03 PM